Privacy Policy

1. Introduction

Mail for Pi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email service.

2. Information We Collect

We collect the following information:

• Pi Network Username: Your Pi Network username for account identification and authentication
• Pi Network Public Key: Your Pi Network public key for secure authentication (optional)
• Pi Network Address: Your Pi Network wallet address for token transactions (optional)
• Email Address: Your Pi Mail email address (e.g., username@pi.mail)
• Email Content: Text messages you send and receive through Mail for Pi
• Attachments: During private beta, new file attachments are disabled. Previously delivered attachments may remain stored until you delete them or your account is closed.
• Account Settings: Your preferences, settings, signatures, and custom labels
• Usage Data: Email engagement metrics for Pi token rewards (reading, sending, replying)
• Technical Data: IP address, browser type, device information for service optimization
• Support Messages: When you use the in-app support channel (Help & support), we store your messages and may review them by Mail for Pi staff to resolve your request. Retention follows our support request retention policy.
• Abuse Reports: When you report a sender or message, we store report details (category, optional notes, related message or thread identifiers) to investigate and take appropriate action.
• Security Logs: Technical logs (such as IP address, timestamps, and API activity) may be retained for fraud prevention, abuse response, and service security.

3. How We Use Your Information

We use your information to:

• Provide and maintain our Pi-native messaging service
• Process and deliver your emails through Mail for Pi's application servers
• Authenticate your identity through Pi Network's authentication system
• Calculate and distribute Pi token rewards for email engagement
• Enable Pi token payments for premium features and merchant services
• Store and manage your email data on application-managed servers using PostgreSQL-backed storage
• Improve our service and user experience through analytics
• Respond to your inquiries and support requests; in-app support messages may be stored and reviewed by Mail for Pi staff for this purpose
• Prevent fraud, spam, and abuse of our service
• Comply with legal obligations and enforce our Terms of Service

Important: We do NOT scan your emails for advertising purposes. We do NOT sell your data to third parties. Your email content is private and only used to provide the email service. We may review content when you report abuse, when required by law, or to protect the safety of our users — see our Safety Policy.

4. Data Storage and Security

Mail for Pi currently uses application-managed server infrastructure and PostgreSQL-backed storage. Email content is not currently stored across Pi Network nodes or other decentralized node networks.

• Current Storage: Message and account data are stored in databases and storage systems operated by Mail for Pi (PostgreSQL and related application storage).
• Pi Network Role Today: Pi Network is used for identity authentication, ecosystem integration, and supported payment functionality—not as the current email storage layer.
• Future Roadmap: Decentralized or node-assisted storage is a planned research and roadmap objective. It is not implemented, active, or guaranteed today. If introduced, we will update this Privacy Policy and related notices before any change in storage model.
• Message Formatting: Optional legacy Base64 formatting is available for compatibility. It is not encryption and provides no confidentiality. Mail for Pi does not currently provide end-to-end encryption.
• Security Controls: We use secure authentication, authorization, access controls, and encrypted network transport where configured
• No Email Scanning: Your emails are never scanned for advertising or marketing purposes
• User-Controlled Data: You own and control your email data

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

5. Third-Party Services and Pi Network Integration

Mail for Pi is built on the Pi Network ecosystem and integrates with several Pi Network services:

• Pi Network Authentication: We use Pi Network's authentication system. When you authenticate, you consent to sharing your Pi Network username, public key, and wallet address with us.
• Application Storage: Email content and mailbox data are stored by Mail for Pi on application-managed servers and PostgreSQL-backed storage—not on community-operated Pi Network nodes.
• Pi Wallet: For Pi token transactions (rewards, payments), we interact with your Pi Network wallet through the Pi SDK.
• Pi Blockchain: Supported payment transactions may be recorded on the Pi Blockchain for transparency and settlement. This does not mean email content is stored on-chain.

SocialChain and Pi Network Data Collection: When you use Mail for Pi through the Pi Network platform, SocialChain (the company behind Pi Network) collects, uses, shares, and stores personal information from Pi Network applications, including Mail for Pi. This data collection is governed by Pi Network's Privacy Policy. By using Mail for Pi, you consent to SocialChain's data practices as described in Pi Network's Privacy Policy. For more information, please review Pi Network's Privacy Policy at https://minepi.com/privacy.

Pi Network Privacy: Pi Network does not save any data unrelated to Pi that you decide to share with third-party apps. Your email content and personal information remain private to Mail for Pi.

6. Your Rights and Data Control

You have the following rights regarding your data:

• Access: Request a copy of all personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and all associated data
• Data Portability: Export your email data in a standard format
• Opt-Out: Opt-out of certain data processing activities (e.g., analytics, rewards tracking)
• Withdraw Consent: Withdraw your consent for data processing at any time
• Lodge Complaints: File a complaint with relevant data protection authorities

To exercise these rights, please contact us through the Mail for Pi support channels. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Mail for Pi uses cookies and similar technologies to provide and improve our service:

• Essential Cookies: Required for authentication and session management
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our service (optional)
• No Advertising Cookies: We do not use cookies for advertising or tracking across websites

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of Mail for Pi.

8. Pi Token Rewards and Payments

Mail for Pi offers Pi token rewards for user engagement and accepts Pi token payments:

• Rewards Tracking: We track your email engagement (reading, sending, replying) to calculate Pi token rewards
• Payment Processing: For premium features or merchant services, we process Pi token payments through the Pi Network
• Transaction Data: Payment transactions are recorded on the Pi Blockchain and may be publicly visible
• Wallet Integration: We interact with your Pi Network wallet through the Pi SDK for secure transactions

You can opt-out of rewards tracking, but this may affect your ability to earn Pi tokens. Payment processing is required for premium features.

9. Children's Privacy

Mail for Pi is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

10. International Data Transfers

Your data may be stored and processed on Mail for Pi application servers and databases that may be located in different countries. By using Mail for Pi, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes (if you have provided an email address)

Your continued use of Mail for Pi after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:

• Account Data: Retained while your account is active and for 30 days after account deletion
• Email Content: Retained until you delete the emails or your account is deleted
• Abuse Reports: Retained as needed to investigate reports, enforce our policies, and comply with legal obligations
• Security Logs: Retained for a limited period for security, fraud prevention, and troubleshooting
• Transaction Data: Retained for 7 years for legal and tax compliance purposes
• Usage Data: Retained for 2 years for service improvement and analytics
• Support Requests: Retained for 3 years after the request is resolved

After the retention period, we will securely delete or anonymize your data. You can request early deletion of your data at any time by contacting us.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: privacy@mypimail.network (for privacy-related inquiries)
• Support: support@mypimail.network (for general support)
• Abuse & Safety: abuse@mailforpi.com
• Data Requests: data-requests@mypimail.network (for data access, correction, or deletion requests)
• In-App: Mail for Pi support channels within the application
• Community: Pi Network community forums (if available)

Response Time: We will respond to your inquiries within 30 days. For urgent data deletion requests, we aim to respond within 7 days.